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Utilization Management Nurse

  • Location: Philadelphia, Philadelphia, Pennsylvania
  • Job Type:Contract

Posted 28 days ago

  • Sector: Healthcare
  • Start Date: 2021-10-25
  • Job Ref: 21-21317
***Eventhough the primary work location is remote, this role requires the COVID-19 vaccine***
Job Summary:
Under the general supervision of the Sr. Director, Case Management the Utilization Management Nurse provides comprehensive assessment, coordination, implementation and reporting of complex clinical data. The Utilization Management Nurse assesses the patients plan of care and progress of the patient throughout an acute care admission. The intensity of assessment is situational and appropriate based on payer requirements. This position is accountable for the communication of the clinical services delivered to identified payers and agencies
Job Responsibilities:
Essential Duties and Responsibilities: Determines medical necessity, appropriateness of admission, continuing stay and level of care using a combination of clinical information, clinical criteria, and third party information. Intervenes when determinations are not in alignment with clinical information, clinical criteria or third partyinformation to resolve the situation. Documents all case management interventions in the current electronic system.
Monitors and updates accommodation codes and patient types (observation/inpatient), to ensure capture of status and level of care.
Validates admission and continuing stay criteria with third party payers as well as the Attending Physicians. Recommends alternative care siteswhere appropriate.
Updates discharge list for last covered day. Calls discharge date to payer or submit discharge review.
All new admission reviews are to be completed within 1 business day.
Confirmation of pre-certification or authorization for admission.
Interqual Criteria is to be utilized with each new admission as well as with every denial.
Inform the case manager of any issues or plans noted in the documentation.
Self-Pay cases should be referred to Family Health Coverage Program (FHCP) and/or Social Work to determine if coverage is pending or ifapplication for coverage has been made.

Job Duties Continued:
Concurrent review: All concurrent reviews are completed on the first uncovered day unless specified otherwise by the payer.
Reviews are to include current medical status with supporting labs, study results and treatments which are relevant to the level and acuity of care,procedures, surgeries, plan of care and patient progress towards goal, provide any contributing social, educational or discharge planning issues.
Reviews requested after the patient has been discharged should be provided within 24 hours of discharge.
Determinations should be received and documented within 24 hours or on the next business day following the review or the provision of additionalinformation.
All requests from the payer are to be responded to on the day received or within one business day.
Denial Management: If notified of a denial or an impending denial notify the attending physician with a phone number to call for a Peer to Peer call.
The attending physician is contacted to clarify the level of service and/or the severity of illness, if this information is not clearly reflected in the patientprogress notes. When continued inpatient stay cannot be justified and a plan for appropriate level of care is not implemented notify the CM physicianadvisor for a 2nd level review.
It is the responsibility of the UM Nurse to contact and educate the attending physician when documentation does not support the medical necessityfor acute level of care or the admission was not pre-certified as required by the health plan.
Other Responsibilities: Adheres to established departmental policies, procedures, and objectives.
Enhances professional growth and development by accessing educational programs, job related literature, in-service meetings, andworkshops/seminars.
Enhances professional growth and development through participation in educational programs, current literature, in-service meetings andworkshops.
Excellent communication skills and demonstrated organizational skills.
Ability to work effectively with all departments and all levels of CHOP professionals.
Ability to work independently or within a team structure.
Must be very organized and able to work independently.
Ability to establish priorities among multiple needs, meet deadlines and maintain standards of productivity.
Knowledge of managed care admission process (i.e. verification of benefits, admissions notification).
Ability to effectively negotiate with internal and external providers of patient care services.
Sound problem solving skills.
Excellent customer service orientation and strong interpersonal skills.
Computer skills and a working knowledge of Word, Excel and Access.