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Surgical Coordinator

Posted 20 days ago

  • Sector: Healthcare
  • Start Date: 2022-04-26
  • Job Ref: 22-08946
Surgical Coordinator - Forest Hills, NY

We are looking to hire a full-time Surgical Coordinator for a sports medicine and spine practice located at Forest Hills, NY. The ideal candidate will have experience booking surgery procedures with the hospital and ambulatory surgical centers daily.

Provides support to front office operations to ensure smooth flow of patient care, but not limited to registration, scheduling, pre/post follow-up patient calls. Contact insurance providers to obtain preauthorization for surgical procedures and diagnostic testing. Actively participate in process improvement initiative to ensure the coordination of care.

Responsibilities:
  • Manages tasks related to booking hospital procedure
  • Obtaining major medical plan, No-Fault, and Workers Comp pre-certifications for surgical procedures
  • Competency in all skills related to the performance of providing exceptional patient care.
  • Front office duties: greeting patients, answering phones, scheduling patients, and verifying insurances.
  • Demonstrates knowledge of securing prior authorizations and authorizations for procedures
  • Ensure necessary medical record information is present for procedure including medical clearance if needed
  • Work collaboratively with hospital personnel to ensure procedures are booked providing seamless process for patients
  • Provide pre-operative instructions to patients, monitor incoming patient information from various sources
  • Coordinate with Surgical Centers to secure OR time for upcoming procedures.
  • Responsible for entering data for processing and validation
  • Be able to multi-task and work in a fast-paced environment
  • Adheres to all organizational policies and procedures.
Requirements:
  • High School Diploma or Equivalent
  • 1-3 year of experienced booking surgical procedures
  • Excellent interpersonal/communication skills
  • Experience in communication with providers insurance carriers
  • Knowledge of practice operations
Compensation:
  • Pay rate based on experience.