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Quality Analyst

  • Location: Pennsylvania, United States of America, North America
  • Salary: 38-41.94 per hour
  • Job Type:Contract

Posted about 1 month ago

  • Sector: Professional
  • Contact: James Tompkins
  • Contact Email: james@staffing-the-universe.com
  • Contact Phone: (732) 238-6050
  • Start Date: 05/10/2021
  • Job Ref: 21-07605
Quality Analyst

Audit medical device complaints by reviewing intake and estimation codes and notes for non-conformances based on procedures. This will require reviewing the complaints in SAP/SalesForce/EtQ and at times listening to recorded calls. Identifying what needs to be corrected in the complaint file and executing rework of the complaint file and close the complaint after updating. Must be proficient in Excel

Quals--
The candidates should be able to do pivot tables, vlookups, etc. in Excel. SAP, SalesForce, or Reliance EtQ experience is a plus; must be system savvy.

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