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Proj IT Staff II - Field IT Tech NS&E

  • Location: Oak Ridge, Anderson, Tennessee
  • Salary: 37-56 per hour
  • Job Type:Contract

Posted 10 days ago

Project Overview

Bechtel National, Inc. (BNI), Bechtels government services business, is one of the top providers to departments and agencies of the U.S. and British governments. Its successes include many large, first-of-a-kind projects in government site management, environmental restoration, defense, space, energy, and national and homeland security. This position will provide support to the Uranium Processing Facility (UPF) located at the Y-12 National Security Complex in Oak Ridge, Tennessee.

UPF will be built by 2025 for *** billion and will be a first-of-its-kind complex for enriched uranium operations in support of Y-12 missions. UPF is one of the Department of Energys largest investments in Tennessee since the Manhattan Project and one of the National Nuclear Security Administrations largest construction projects. When complete, UPF will: replace a 70-year-old facility with modern buildings, reduce operational costs and energy consumption, improve worker safety, and provide enriched uranium capabilities well into the future.

The UPF project works on a 9-80 schedule with every other Friday off. Start times are flexible but the standard work week is: Monday - Thursday from 7:00 am to 4:30 pm. The schedule on working Fridays is: 7:00am-3:30 pm.



Eligibility for this position requires US citizenship; successful candidate must provide proof of US citizenship in order to obtain badge access to the site. Candidate must complete security questionnaire and successfully clear site access requirements check. All employees are subject and agree to random drug and alcohol testing as a condition of employment. Must be able to obtain a security clearance, as applicable.



Position Summary

In this role, the technician will be supporting our customers for various project support needs including hardware, software, automation equipment and network troubleshooting. This role may be required to work overtime and varying hours depending on project need. The candidate must have strong troubleshooting skills and be able to handle multiple competing tasks at once with the ability to prioritize as needed.



Responsibilities

Provides hardware, software and/or network problem resolution support for automation equipment
Stage computers for installation by applying standard images and baseline software
Install and configure desktop computers, CAD workstations and associated peripheral devices for end users
Analyze and resolve hardware, software, and/or network problems within service-level requirements
Maintains contact with users/clients using automation equipment to provide automation support
Provides training to users in use of automation hardware, software, and Local Area Networks (LAN)
Provide instruction to peers or customers as needed
Performs IT projects as assigned
Maintains working knowledge of automation equipment hardware, software and/or networks and participates in the review of automation products and/or tools for project use


Qualifications and Skills

Basic Qualifications

Bachelors degree from an accredited college or university with 6 years of relevant work experience OR 12 years of relevant work experience in lieu of degree
Must have US Citizenship
Must be able to complete and pass a pre-employment drug screen and background check, including verification of employment and education
Must be able to obtain a site security badge
Must either possess a DOE Q clearance or have the ability to obtain one


Minimum Qualifications

Strong problem solving and end-user support skills
Hands on experience with Microsoft Windows 10.
Must have experience performing desktop hardware and software setup and configuration
Must be highly organized and a responsible time manager
Must be able to handle multiple competing tasks at once and prioritize as needed
Must be able to maintain computer inventory and abide by project inventory standards
Computer literate in common software applications, including Microsoft Office and Adobe
Experience with imaging techniques and imaging software such as Microsoft Deployment Toolkit (MDT)
Microsoft Desktop and Server Operating System certification and/or CCENT, A+, or Network + certification


Preferred Qualifications

Must have excellent oral and written communication skills and the ability to document in written format technical processes in a clear and concise manner
Experience with Active Directory and Group Policy Objects
Knowledge of telecommunications systems, protocols, and support
Understanding of data network concepts and terminology
Experience troubleshooting Citrix client and Virtual Private Networking (VPN) remote access problems
Experience with virtualization technologies and management tools (i.e. XenCenter and VMWare VSphere)

In accordance with Bechtel's duty to provide and maintain a safe workplace for our employees and to safeguard the health of our families, customers, and visitors, we have adopted mandatory COVID-19 safety protocols for each work location, which may include a vaccination or testing requirement.