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Patient Care Associate ED

  • Location: Philadelphia, Philadelphia, Pennsylvania
  • Job Type:Contract

Posted 17 days ago

  • Sector: Healthcare
  • Start Date: 2021-10-25
  • Job Ref: 21-22080

The Patient Care Associate is responsible for registering patients, collecting demographics and insurance information, receiving payments associated with services rendered and any other duties necessary to provide efficient, timely registrations to the patients and families of CHOP. Responsible for accurate and complete patient accounts based on departmental protocol, policies and procedures, and compliance with regulatory agencies. Ensures all insurance requirements are met and informs patients of their financial liability i.e. copayments. This position requires the use of high-level customer service and communication skills with our families, neighboring departments and clinical staff, by phone and face-to- face. The Patient Care Associate must be flexible and willing to rotate through areas and shifts periodically. The Patient Care Associate will also function as a Sitter for predefined patients when needed and the manager (or in the absence of the manager), a member of the leadership determines this can occur. This position requires the use of high-level customer service skills and communication skills with our families, departments and clinical staff by phone and face to face. Perform other duties as assigned.

Required Education and Experience
Required Education: High School diploma/GED
Required Experience:
One (1) years' experience in healthcare and /or physician billing and/or registration and/or medical office experience.
Customer Service background required