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Operations Manager

Posted 18 days ago

  • Sector: Industrial
  • Contact: Kyle Stencovage
  • Contact Email: kyle@staffing-the-universe.com
  • Contact Phone: 732 3534288
  • Start Date: 2021-06-07
  • Job Ref: 21-09549
Operations Manager
RESPONSIBILITIES:
  • Direct oversight of dispatcher, service technicians, pick up & delivery drivers, yard personnel, fence crew(s) and shop. Review of all paperwork including manifests, routing tickets, DVIR's, etc. for completion and accuracy.
  • Monitor all service levels and deliveries to ensure the best efficiencies. Recommend measures to improve operational practices and quality of customer care.
  • Work directly with other departments to ensure excellent/positive communication within region. Work with various departments to resolve customer service & delivery issues. Work with Operations Managers at other branches to coordinate asset transfers.
  • Maintain proper staffing levels to meet and exceed customer and branch needs.
  • Analyze and report on operational activities, i.e., service levels, routing efficiency, labor & overtime, fuel, etc.
  • Work with the Leadership team to develop and implement standard practices, efficiency recommendations, etc.
  • Responsible for fleet DOT administration including, logbooks & record maintenance, etc.
  • Review and approve time punches prior to submitting for payroll processing. Review and approve time off request forms and schedule time off based on operational necessity.
  • Responsible for the administration of the company's safety program at the branch. Works with Safety & HR departments to safety coordinate training, where necessary.
  • Responsible for employee development & conducting periodic performance reviews.
  • Create and maintain a positive, safe and effective work environment.
  • Drive/operate variety of company vehicles.
  • Pull trailers with company vehicles.
  • Special/other projects as assigned by management.

In order to be successful at this job, here are some SKILLS you should have:
  • Customer Service
  • Team Building
  • Organization
  • Time Management
  • Communications
  • Decision Making and Problem Solving
  • Knowledge of proper cleaning & repair of those assets


WORK ENVIRONMENT:
  • You are regularly exposed to outside weather conditions, moving mechanical parts, and fumes or airborne particles.
  • The noise level in the work environment is usually loud.

REQUIREMENTS:
  • Associate degree (AA) from two-year college or technical school; or equivalent combination of education and experience.
  • At least 4-5 years related experience and/or training.
  • Valid Driver License (Class C).
ADDITIONAL REQUIREMENTS:
  • Have experience with multi-stop routing system & dispatch procedures.
  • Computer knowledge (Microsoft Office & routing/logistics software).
  • Excellent written and verbal communication skills.
  • Knowledge of financial statements.
  • Experience managing a budget.
  • Knowledge of all company assets in inventory.

What is in it for you?
We provide a competitive compensation package, with lucrative bonus opportunity, that lets you live life the way you intend.