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Member Services Representative

  • Location: Memphis, Shelby, Tennessee
  • Job Type:Contract

Posted 22 days ago

  • Sector: Professional
  • Contact: Daniella Adinolfi
  • Contact Email:
  • Contact Phone: 6466520984
  • Start Date: 04/12/2021
  • Job Ref: 21-06455
OSITION SUMMARY STATEMENT The Member Service Representative provides high quality customer service to internal and external customers This position is responsible for processing Member walkin orders timely and accurately following department processes procedures and policies while performing daily responsibilities In addition this position will assist Members with placing orders or releasing willcall orders through the Kiosks This role requires flexibility with work schedule ability to work overtime Saturdays and some Holidays as required to meet business needs

DETAILED RESPONSIBILITIESDUTIES Maintain a professional and businesslike approach to internal and external customers Responsible for staying current with all internal communication updates Assist with various backoffice tasks as needed This position will work mainly in the Returns area in the warehouse processing returned shipments Responsible for opening returned boxes of product inventory items returned and input data Assisting as needed in the front office