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Product & Service Delivery Specialist

  • Location: Garden Grove, Orange, California
  • Salary: $19.50/hour
  • Job Type:Contract

Posted 2 months ago

  • Sector: Industrial
  • Start Date: 2022-03-21
  • Job Ref: 22-06157
Contract to Hire

Pay: $19.50/hour

Alternative Title: Product & Service Delivery Support | PSD Job Delivery Technical Support

Job Description
The PSD Business System Administrator is responsible for operating the business system and deliver user support in the assigned organization. The PSD Business System Administrator is also responsible for maintaining business systems, preparing reports and analysis for assigned accounts/tasks.
  • Ensure consistent and ongoing business system usage.
  • Provide user assistance as required and coordinate the local user community.
  • Deliver local user training as needed.
  • Coordinate the creation and maintenance of user accounts in the system.
  • Monitor and ensure authorization of system account requests.
  • Police and correct system errors and remove obsolete and duplicate items.
  • Track and ensure a response to all system feedback, Help requests, bugs, and idea submissions.
  • Maintain an organized archiving/e-filing system of corporate documents.
  • Handling sensitive information in a confidential manner.
  • Contribute to quality customer service.
VEVRAA Federal Contractor - priority referral of Protected Veterans requested. An Equal Opportunity Employer - Qualified applicants are considered without regard to race, color, religion, sex, sexual orientation, gender identity national origin, age, disability, status as a protected veteran, or other characteristics protected by law