esponsible for cabinet prep, stock handling, racking servers, cable pulling and termination, cleaning, and basic network and server configurations.
Duties & Responsibilities
Provides internal and external customer service seeing issues through to resolution
Assemble and build hardware for customer implementations to include basic configurations
Test spare hardware diagnostics for functional status
Install, rack, and cable server and network equipment adhering to written standards
Extend, terminate, and test cables
Provide remote hands and eyes support for internal and customer issues
Inspect and troubleshoot issues in and around electrical, mechanical and life safety equipment
Assist facility manager in monitoring, acknowledging, and escalating facility alarms
Monitor acknowledge, work/escalate tickets from customers
Perform patch management activities
Monitor and troubleshoot failed/missed backups
Configure access points and firewalls
Monitor and troubleshoot resource threshold alerts
Cable installation includes: placement, termination, testing, labeling and documentation. Install, terminate, test, label and document category 5e & 6 structured cabling system.
Install, terminate, test, label and document all types of fiber optic horizontal, & backbone cables.
Install cable pathway systems (cable trays, cable racks, J-hooks or D-rings).
Dress and route cable into telecommunications closets, modular furniture and other work area outlets.
Build out telecommunication and equipment rooms.
Terminate low-voltage devices.
Rack and Server installation
Hot swaps on hard drives