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Customer Service I

  • Location: Kansas City
  • Job Type:Contract

Posted 25 days ago

  • Sector: Professional
  • Contact: John De Los Reyes
  • Contact Email: jreyes@staffing-the-universe.com
  • Contact Phone: 7323534217
  • Start Date: 03/22/2021
  • Job Ref: 21-02675
This position is Nonexempt Hours over 40 will be paid at Time and a Half 03 years experience required Takes inbound or places outbound calls to provide information to customers Utilizes a database to retrieve customer or company information Must be able to learn and follow detailed instructions use a variety of resources and possess good organizational skills to provide accurate information Must demonstrate patience tact empathy and problem solving skills with consistently good voice quality Can organize and handle calls with speed and accuracy Can work with complex computer applications and resource materials Can use multiple operating environments Windows DOS Mainframe Previous experience may be required