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Call Center

  • Location: Boston, Suffolk, Massachusetts
  • Salary: 17-18 per hour
  • Job Type:Contract

Posted 6 days ago

  • Sector: Healthcare
  • Start Date: 2022-04-11
  • Job Ref: 22-07930
  • V erifies registration information over the phone and with patients seen in outpatient clinics.
  • Reporting to the Access Support Unit Supervisor, documents all fiscal and demographic information in the medical center's computer system
  • Ensure proper billing for services provided
Seeking candidates with:
Call center experience. That is important, because the staff are taking between 60 80 calls per day.
Also, we would really like bilingual (English and Spanish). Our Spanish line needs coverage. Not necessary but would be nice
Had experience with MS Outlook. Emails with registration updates are sent to 2 general mailboxes that will need to be worked in addition to answering phones.
Must be Covid Boosted