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Associate Lab Computing Analyst

  • Location: Cambridge, Middlesex, Massachusetts
  • Salary: 25-30 per hour
  • Job Type:Contract

Posted 22 days ago

However will be expected to support multiple sites throughout MA for client. Typically they will be given a couple of days notice before switching to the next site. Will be 1 site per day.

Duration – 12 Months, Possible Temp to Perm

In order to set expectations and to the extent permitted by applicable law, please note that if an applicant is hired for this position, the applicant will be required to prove that the applicant has been fully vaccinated against COVID-19 by the date of hire, subject to any qualified religious or medical exemptions. Please note that the employer reserves its rights to mandate additional vaccine requirements at any time.

Job Purpose:
• The OneSource Lab Computing Analyst provides Lab-based computing support to the NE region
• This role works seamlessly with and supports the other clients in the region, providing backfill support and short term project support
Core Job Duties:
• Implements, monitors and provides technical support of customer laboratory IT environments, typically integrated with instrumentation
• Implements customer specified benchtop computing design and processes
• Administers and assures connectivity of customer's Windows based platform
• Develops, documents, and conducts periodic inventories of client systems while sharing significant knowledge of the operating system, desktop hardware and peripherals, enterprise print strategy, management tools, application packaging, desktop tool development, software distribution, and core desktop applications
• Manage On-boarding, retirement and relocation of equipment
• Implements Windows based security, including but not limited to: user / group permissions, file / folder permissions, group policies, local security policies, etc.
• Analyzes, identifies, and implements enhancements, upgrades and/or solutions to improve the overall support of the desktop platform in a timely manner
• Ensures adherence to client's corporate policies through periodic reporting and compliance programs
• Document procedures, policies, troubleshooting and best practices
• Create and maintain a physical inventory of lab equipment, PC's, software and any other information pertinent to the environment
• Escalates IT issues that are not resolved via regularly identified support channels.
• Acts as an interface between client, business and corporate IT teams.
• 0-2+ years of relevant technical experience including (but not limited to); Windows technologies, networking, remote computing and backup systems
• Experience with scientific instrumentation
• High School Diploma or GED equivalent
Required Skills:
• Excellent customer service skills complimented by an ability to listen to and interpret client requests.
• Ability to troubleshoot complex instrument and technology issues.
• Strong verbal and written communication skills.
• Ability to identify, track and complete tasks for multiple projects under prescribed timeframes.
• Knowledge of laboratory safety practices as defined by the Company and/or customer's site safety code.
• Travel in region required

Lab Environment (may need to follow Personal Protective Equipment and Safety Polices); Office Environment.

The physical demands defined below are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The employee will regularly require walking, standing, sitting and talking or hearing; to use hands to finger, handle, feel or operate objects, tools, or controls; and reach with hands and arms. The employee is occasionally required to climb or balance; stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 25 pounds, and occasionally lift or move weights up to 100 pounds. Specific vision abilities required by this job include close vision, color vision, and the ability to adjust focus.
Employee will regularly go into lab and manufacturing environments with specific gowning and personal protective equipment (PPE) requirements. Entry to labs may be restricted.