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Accounts Receivable Specialist

Posted about 1 month ago

  • Sector: Professional
  • Contact: Daniella Adinolfi
  • Contact Email:
  • Contact Phone: 6466520984
  • Start Date: 02/16/2021
  • Job Ref: 21-02808

Login daily to credit card online accounts to retrieve chargebacks for Visa Client Client and Client card transactions
Analyze research enter chargeback debts in Accounting Work Bench AWB and enter notes in different IS Enterprise Applications
Handle charge back disputes with credit card companies in a timely manner
Handle collection calls and prepare collection letters as per the Credit amp Collections guidelines in the Order Management amp Receivables Process Memo
Monitor fraudulent chargeback activity and interact with Member Policy amp Compliance Department Loss Control amp Credit Card Systems Department and restrict Member buying privilege as deemed necessary to avoid future potential losses
Maintain detailed chargeback spreadsheets and provide weekly report of fraudulent chargeback activity to management and other departments
Prepare quarterly bad debt writeoff in AWB with prior approval from management
Work with IS team to writeoff uncollectible accounts approved by management
Request for Adhoc reports research orders prepare the Information Requests IRs
Submit IRs to Royalty Administrative Department as scheduled
Prepare monthly journal entries and GL reconciliations as needed
Interact with other departments such as Corporate Accounting Order Support MB Policy amp Compliance and Refunds amp Repurchase Departments to resolve issues as necessary
Prepare reports and assist in projectstasks as assigned by management
Strong excel skills intermediate to advanced ability to perform pivot tables vlookups and use of other functions
Proficient in Microsoft Windows Word and Outlook
Excellent attention to detail and problem solving
Strong verbal interpersonal and written communication skills
Ability to develop and maintain positive and cooperative working relationships works well with coworkers interdepartments and customers
Highly organized punctual resourceful and good problem solver

45 years experience in financial institution or highvolume Accounting Department
Prior experience working in fraud or chargeback function
Prior experience in handling collection calls
Demonstrated ability to work effectively under pressure

Bachelors degree in AccountingFinance or related field

Knowledge of Oracle or other Enterprise Resource System ie SAP
Ability to work in high volume fast paced work environment
Selfstarter and proactive thinker
Ability to interact effectively at all levels with sensitivity to cultural diversity
Ability to adapt as the external environment and organization evolves